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Support for Desire2Learn
A Student´s
Quick Resource to Using Desire2Learn (D2L) at MSU Bozeman
Commonly asked questions about accessing D2L at MSU
Bozeman
What version of Desire2Learn
are we using at Montana State University?
How do I know if I
am enrolled in a D2L supplemented class? What
is my D2L ID?
I know I am in a D2L class
and I know my D2L ID. How do I access the course?
How do I make sure my web
browser will work properly with Desire2Learn?
How do I navigate properly within
my D2L course?
What to do when I´m done
using Desire2Learn in a student lab or other public
venue?
I want to know more about how
D2L works - are there any online resources available?
I forgot my password. I can´t
get into Desire2Learn. What do I do?
What version of Desire2Learn
are we using at Montana State University?
Montana State University is currently using Desire2Learn,
version 8.4 as the main learning management
system (LMS).
Note: Desire2Learn is commonly abbreviated D2L.
How do I know if
I am enrolled in a Desire2Learn supplemented class?
What is my Desire2Learn ID?
All credit courses are provisioned automatically across
the Montana State University system so any course you
have registered via Banner for will have a D2L offering
associated with it. Instructors must choose to make
his or her course "active" for you to actually
see it. Not all instructors will choose to use D2L.
Additionally, your instructor may inform you that he
or she is using Desire2Learn as a web-based resource
but he or she might not let you know. The easiest way
to figure out what is available to you is to log in
to D2L.
You need to use your Desire2Learn Username and Password
to log in to D2L.
Most regularly enrolled students will use their
NetID as
their Desire2Learn Username.
For general information on passwords and NetID, go here: http://eu.montana.edu/btc/tlt/support/D2L/password/
Students can change their password whenever they wish
by going to the official MSU Password Help Page which
is accessed via this url: http://password.montana.edu/
Students who did not enroll through the registrar (for
example, those enrolled through Extended Studies) MAY
be assigned Desire2Learn ID´s based on other information.
Your instructor or an Extended University Program Manager
will contact you with this information.
Note: It is critical if you are participating in a
purely online course (no face-2-face meetings) that
you supply your instructor with your current email address
and that you check that email regularly until you confirm
access to your Desire2Learn account.
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I
know I am in a Desire2Learn supplemented class and I
know my Desire2Learn ID. How do I access the course?
- Open a new browser window.
- Go to the MSU Desire2Learn home page at http://ecat.montana.edu.
- In the login area that appears, enter your Desire2Learn
Username and Password.
- Select the "Login" button (or hit the
"Enter" key on your keyboard).
- Once you successfully log in, you will be taken
to your Desire2Learn "My Home" page.
- The Desire2Learn "My Home" page displays
information pertinent to your personal D2L account.
This includes setting preferences creating (or
linking to) a homepage area, creating a profile
for use within D2L, displaying "active"
courses that you are enrolled in - among other
features.
- You should look around this page and familiarize
yourself with the links and tools available.
- Note: You cannot add or remove
yourself from Desire2Learn courses - this
function happens automatically via Banner services
and the registrar's office.
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How do I make sure my
web browser will work properly with Desire2Learn?
To verify that Desire2Learn will work properly with
your web browser you go to to the Desire2Learn log in
page at https://ecat.montana.edu and
select the "System Check" hot link. The "System
Check" is designed to ensure your computer system
is properly configured for web courses delivered via
D2L. It will return a page that indicates whether your
browser is appropriate or not.
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How do I navigate properly
within my Desire2Learn course?
It is usually best to stay within the framed environment
of the Desire2Learn system. For instance, use the menus
bars and various hotlinked areas to navigate around
in the course. Using the Back and Forward buttons on
your browser toolbar may occasionally cause unpredictable
results. If weird things occur, like, for instance,
the browser freezes up, refresh the web page.
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What should I do when I´m
done using Desire2Learn in a student lab or other public
venue?
Click the "Logout" hotlink in the Desire2Learn
"My Home" menu bar (up to the right, under
the "pager"). You will know you have successfully
logged out of your account when you are returned to
the Desire2Learn Log in page.
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I want to know more about
how Desire2Learn works - are there any online resources
available?
Go to http://eu.montana.edu/btc/tlt/support/D2L/
for the current Desire2Learn Student Resources section.
Also, don't hesitate to search the web for resources
from other schools who use D2L.
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I forgot my password. I can´t
get into myDesire2Learn. My dog ate my laptop. What do
I do?
If your instructor can´t answer the question, call
the ITC Help Desk 994-1777, or email helpdesk@montana.edu.
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Desire2Learn
Support Page
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