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Support for Desire2Learn
Faculty FAQs
1) Do I have to request course offerings for upcoming terms?
All credit courses are provisioned in Desire2Learn and therefore, you do NOT need to submit a course request for those. However, you may choose to request a Master or Practice course offering for creating/saving your content outside a given semester or to test out new features you have not yet used. We encourage instructors to have one master course that correlates with each course they teach. You will have on-going access to your master courses but the term courses will be inactivated after a period of time TBD.
To request a master and/or practice course, use the online form available on our web site: http://eu.montana.edu/btc/tlt/ (in the right nav bar, "Request a course offering for Desire2Learn") Please allow 5-7 business days for your request to be processed. Once created, Master courses will appear as "Master Course - Title". To customize the title (e.g. Master Course - ENGL 101), send an email to eCAT@montana.edu with the current Master course number and the title you wish assigned to that course offering. We'll change it for you!
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2) When will my courses show up for the next term?
Course offerings for upcoming terms will typically be provisioned within a few weeks after registration begins for that term. Once the next term courses are loaded, you will see them in your MyCourses widget under the header for the appropriate term.
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3) What if a course that I am teaching doesn't show up in MyCourses after that term has been loaded?
The course and enrollment information in Desire2Learn comes from what is in Banner. Therefore, you must be listed as the instructor of record in Banner for the courses in which you are the lead instructor. Work with your department and the Registrar's office to have that information correctly reflected in Banner. If you are a co-instructor, have the lead instructor give you access following the tutorial to enroll users: http://eu.montana.edu/btc/tlt/support/D2L/enroll_user/default.htm
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4) How do I give another instructor or a TA access to my course?
It is simple to add another instructor or TA to your course. For step-by-step instructions with images, see the tutorial: http://eu.montana.edu/btc/tlt/support/D2L/enroll_user/default.htm
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5) I teach multiple sections of a course; can I have those merged into one?
Yes! The important part is to request the merge before you put any content into the course offerings. To do that, send an email eCAT@montana.edu with the Course Rubric, Course Number, Course Sections and Course Title that you would like merged. (You can copy the information from your MyCourses Widget and paste into the email.) We will setup the course sections to be merged into one cross-listed course offering. Once the courses are merged (the title will include CL for "cross-listed") you may begin putting content into your merged course offering.
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6) How do I make a backup of my course?
You do not need to make a backup of your course. All courses will remain on the server and will be backed up administratively. Desire2Learn doesn't have a process to individually backup courses. Courses will be maintained on the server as long as we are using Desire2Learn, although faculty will no longer have access to past courses after a given timeframe yet to be decided.
You can use the export function to take a copy of your course off the server but no student data or participation is exported or transferred. Grade sheets can be exported from the Grades area for retention and filing with a department.
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